KB5036893 is a security update for Windows 11 23H2 and 22H2. According to users, KB5036893 fails to install with an error code. If you are also confronted with it, follow the solutions given by MiniTool in this post to get rid of the trouble.

KB5036893 Fails to Install

On April 9, 2024, Microsoft released a security update called KB5036893 for all the editions of Windows 11 23H2 and 22H2. To improve the system and fix some issues for optimal performance, some of you may try to install this update on the PC. However, according to reports, KB5036893 fails to install due to some reason.

In detail, the installation fails along with an error code, for example, 0x800f0823, 0x8007007e, 0x800f081f, 0x800f0984, 0x8000ffff, 0x800705b9, etc.

The reasons behind this could be various and corrupt update cache, damaged system files, issues with third-party software, etc. can trigger the issue of Windows 11 KB5036983 not installing.

Fortunately, some useful workarounds can let you get rid of the trouble.

Something to Notice

Before installing Windows updates, remember to back up your PC to avoid potential data loss or system crashes. According to reports, many users could encounter a white screen and some performance issues after installing Windows 11 KB5036893.

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Fix 1. Run Windows Update Troubleshooter

Windows Update Troubleshooter is a built-in tool to detect any issues that prevent you from installing updates and fix them. When Windows 11 KB5036893 fails to install, try this utility.

Step 1: Access Settings via Win + I.

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Step 2: Move to System > Troubleshoot > Other troubleshooters.

Step 3: Click Other troubleshooters and click Run next to Windows Update to start the troubleshooting process.

Windows 11 Update Troubleshooter

Fix 2. Reset Windows Update Components

This resetting operation includes restarting Windows update-related services and clearing the Windows update cache. When confronted with KB5036893 not installing, reset Windows Update components using these steps:

Step 1: Launch Command Prompt with admin privileges in Windows 11.

Step 2: Copy and paste the following commands to stop update services. Don’t forget to press Enter.

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

stop Windows update services

Step 3: Rename two folders using these two commands:

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

Windows will re-create these two folders during an update after renaming them.

Step 4: Enable Windows update services by executing these commands below:

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

To completely reset update components, you need to re-register related BITS and Windows Update .dll files and edit registry. For more information, refer to this guide - How to Reset Windows Update Components in Windows 11/10.

Fix 3. Use System File Checker & DISM

KB5036893 not installing may be the result of damaged or corrupt system files. To deal with this installation failure, try System File Checker (SFC).

Step 1: Launch Command Prompt with admin rights.

Step 2: Type sfc /scannow and press Enter.

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Step 3: After the scan, restart the PC and see if you can install KB5036893. If you still fail, try DISM (Deployment Image Servicing and Management).

Step 4: In the Command Prompt window, execute these commands in turn:

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Fix 4. Download & Install Windows 11 KB5036893 via Microsoft Update Catalog

If Windows Update can’t install KB5036893, you can manually install this update via the Microsoft Update Catalog.

Step 1: Go to this link – https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036893 in your web browser.

Step 2: Click the Download button beside the update that meets your system.

KB5036893 in Microsoft Update Catalog

Step 3: Hit on the given download link to get the .msu file. Then, open this file to start the update installation.


These ways are the most common fixes to solve the KB5036893 installation failure in Windows 11 23H2 & 22H2. If KB5036893 fails to install on your PC, follow the given workarounds.

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