While installing available updates via Windows Update, some factors may block the installation. Today, we will show you an issue – KB5036980 not installing along with a code 0x80070002 or 0x800f0922. To resolve this error, try the solutions here given by MiniTool.

Cannot Install KB5036980

Microsoft has released KB5036980 (OS Builds 22621.3527 and 22631.3527) Preview on April 23, 2024 that shows some Microsoft Store apps in the Recommended section of the Start menu (you can disable ads via Settings), improves the Widgets icons on the taskbar, and fixes some issues. However, sometimes KB5036980 fails to install when you try to install it via Windows Update.

In detail, you could see a message “Install error – 0x80070002”. In some cases, the error code shows 0x800f0922. Many factors may trigger this update error, such as corrupt/incomplete download files, damaged system files, conflicts with PC software, Internet issues, etc.

The good news is that some workarounds can resolve the issue of KB5036980 not installing.

Windows update issues could bother you. According to users, you could suffer from Windows 11 KB5036980 issues like 0x80070520 error while changing an account profile picture, BSOD, a black screen, etc. To avoid potential system issues and data loss, you had better create a backup for the PC before the update. For PC backup, we use MiniTool ShadowMaker which supports system backup and data backup.

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#1. Check Your Internet Network

Make sure you have a stable Internet network while you attempt to download and install KB5036980, or else, an update error may appear. Go to check it. If it is not stable, restart your router. Or, try some other ways to troubleshoot, and here is a related post – 11 Tips to Troubleshoot Internet Connection Problems.

#2. Use Windows Update Troubleshooter

Windows 11/10 has several troubleshooters to solve many issues regarding Windows Update, Internet, Bluetooth, Printer, Audio, etc. When KB5036980 fails to install on your Windows 11 22H2/23H2 PC, run Windows Update Troubleshooter which could detect and fix some common update issues.

Step 1: Open Settings and head to System > Troubleshoot > Other troubleshooter.

Step 2: Click Other troubleshooters and locate Windows Update, then hit Run.

Windows 11 Update Troubleshooter

Step 3: This tool begins checking your system and fixing the found issues.

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#3. Reset Windows Update Components

Windows 11 KB5036980 not installing may happen due to the issues of Windows Update components and you can try to reset them to re-enable update-related services, rename two folders, and re-register some .dll files to reset Windows update to a clean state.

For this task, run Command Prompt with admin rights and execute some commands mentioned in this guide – How to Reset Windows Update Components in Windows 11/10.

#4. Fix System Files

To solve KB5036980 update error 0x80070002/0x800f0922, you can also try to run SFC (System File Checker) and DISM (Deployment Image Servicing and Management). They are two powerful tools to respectively scan & repair damaged or missing Windows system files and repair corrupt files in the Windows image.

Follow these steps if KB5036980 fails to install on Windows 11 23H2 and 22H2.

Step 1: Type Command Prompt into the search box and press Run as administrator.

Step 2: Type sfc /scannow and press Enter.

sfc scan
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Step 3: After the SFC scan, copy and paste these commands and press Enter after each one.

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

#5. Manually Download and Install Windows 11 KB5036980

When KB5036980 fails to install via Windows Update, you can try a manual method – download and install it via Microsoft Update Catalog.

Step 1: Open this website and search for KB5036980.

Step 2: Choose a version as per your system and click Download.

download KB5036980

Step 3: Tap on the given link to get the .msu file. Then, double-click on it to start installing the KB update on your PC.

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