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Summary :

OneDrive cannot connect to Windows

Windows 10 May 2020 Update has been released for a period and you should find that there are some issues and bugs in this update. OneDrive cannot connect to Windows is one representative. MiniTool Software writes this post to tell you how to get rid of the issue.

OneDrive Cannot Connect to Windows

Windows 10 May 2020 Update, which is also known as Windows 10 20H1 or Windows 10 version 2004, has been released on May 27, 2020. We believe that many of you have got this Windows 10 update. If you haven’t download and installed this new update on your computer, you can refer to this post to do the job: How to Get Windows 10 May 2020 Update Immediately?

However, before updating, there is one thing you should know: at the very beginning of a Windows 10 update, there are always some bugs and issues that are caused by the update. Windows 10 version 2004 is not an exception. We have introduced some issues in this previous post: FYI: Windows 10 May 2020 Update New Issues and Bugs.

Recently, there is a new issue and it is an OneDrive-related issue: OneDrive cannot connect to Windows. This issue happens when you want to access files in OneDrive. You will get an error message saying:

OneDrive cannot connect to Windows

Files On-Demand requires a connection to Windows in order to show your files without taking up space on this device. OneDrive can keep trying to connect to Windows or you can choose to download all your files. You won't be able to use online-only files until this is fixed.

This is a very common issue. Many of you are currently bothered by it. To help you solve the issue, we collect some solutions and show them in the following content.

Solution 1: Use Windows Troubleshooter

Windows Troubleshooter is a powerful tool that can be used to trouble the found issues on your Windows 10 computer. You can also use it to solve the OneDrive cannot connect to Windows issue.

You can follow this guide to do the job:

  1. Click Start.
  2. Go to Settings > Update & Security > Troubleshoot > View history.
  3. If the Windows Troubleshooter has attempted to run on your computer, you will see Files On-Demand troubleshooter.
  4. You need to wait until the whole process ends. Then, the system will suggest rebooting your PC.

Solution 2: Use Command Prompt

If Windows Troubleshooter doesn’t work, you can use Command Prompt to modify the Registry entries to solve the issue.

Here is a guide:

1. Open Command Prompt as administrator.

2. Type the following command:

reg add HKLM\System\CurrentControlSet\Services\Cldflt\instances /f /v DefaultInstance /t REG_SZ /d “CldFlt”

type command

3. Press Enter.

Solution 3: Use Registry Editor

You can also use Registry Editor to modify the registry to get rid of the OneDrive cannot connect to Windows issue. Here are the things you should do:

1. Click Windows Search and search for registry editor.

2. Select the first search result to open Registry Editor.

3. Navigate to the following path:


4. Double-click DefaultInstance and then change the value data from CldFlt to CldFltUpper.

5. Click OK to save the change.

modify the value data

6. Restart your PC.

Solution 4: Roll back Windows 10 May 2020 Update

Microsoft has noticed this issue and it is working on fixing it. If you don’t want to encounter this issue anymore, you can choose to restore your Windows 10 to a previous version.

  1. Go to Start > Settings > Update & Security > Recovery.
  2. Click Get Started under the Go back to a previous version of Windows 10

Here you should that the Get Started button will be greyed out if your PC was updated more than 10 days ago. If this is the case you are facing, you can refer to this post to solve the issue: 3 Fixes for Go Back to an Earlier Build Not Available Windows 10.

Bottom Line

Those are the solutions to the OneDrive cannot connect to Windows issue. We hope they can help you out. Should you have any related issues, you can let us know in the comment.

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