PS5 is Sony's powerful console that has some upgraded experience. With the craze of game enthusiasts, the demand for PS5 has exceeded the supply. But some gamers also find their PS5 not connecting to the Internet sometimes. For gamers, that’s not a trivial matter. This article on MiniTool Website will help resolve it.

Why Does Your PS5 Not Connect to Internet?

There are some possible culprits you can doubt. First of all, you can consider if your Internet runs well. The triggering factor might be some external reasons, like your router and modem issue or some network interference factors.

If you find all electronic devices work well except your PS5, then the culprit can locate in your PS5. Some misconfigured settings, technical issues, or some little glitches or bugs can lead to the PS5 “cannot connect to the Wi-Fi network” error.

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How to Fix the PS5 Internet Issue?

Fix 1: Check the Internet Connection

To check your Internet connection, you can see if your phone and iPad work well. If you find you have issues with the Internet, you can get closer to your Wi-Fi source and remove other network interference devices.

Besides, you can also restart your modem and router. The detailed steps are as follows:

Step 1: Unplug all hardware from your router and modem.

Step 2: Wait at least 30 seconds to cool down your device.

Step 3: Re-plug in your modem and you can press the Power button if it doesn't power on.

Step 4: Wait about 60 seconds and then re-plug in your router. Some routers may require that you press a Power button.

Step 5: Wait about 2 minutes to allow the router to boot up.

When the router and modem restart, test to see if the problem went away.

Fix 2: Confirm That Your Wi-Fi Router Password Is Correct

You need to make sure you're using the right password for your network, or the PS5 Wi-Fi issue can happen.

Usually, you can check the bottom, side, or back of the router for stickers with the default username and password. Then check if you have input the right password.

Fix 3: Restart Your PlayStation 5

To fix the PS5 not connecting to Internet issue, you can try to restart your PS5 and that might fix some little bugs or glitches in your device. You can turn off the device and then turn it back on. During this process, please make sure you have powered down the console.

Fix 4: Run the PlayStation 5's Network Test

You can try PS5 built-in network test to see if the network issue exists.

Step 1: Open your device and go to Settings.

Step 2: Click on Network and then Connection Status.

Step 3: Choose Test Internet Connection to run a new check.

Fix 5: Factory Reset Your PS5

The last method is to factory reset your PS5 but that will make your game lost. Before this method, you can try to contact Sony service or get your PS5 repaired or replaced by Sony because that might be triggered by some hardware problems.

Step 1: Open your PS5 and go to Settings.

Step 2: Choose System and then System Software from the left panel.

Step 3: Then choose Reset Options from the right and select Reset Your Console.

Step 4: Click Reset to confirm your option.

After resetting, you can restart your PS5 and try the Internet connection.

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Bottom Line:

This article can help you resolve the “PS5 not connecting to Internet” issue. Hope you have a good game experience.

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