Where Are Vivint Video Clips Stored
Where are Vivint video clips stored? How long does Vivint keep recordings? You should know the basic information before trying to recover deleted Vivint video clips. Here is a brief introduction for you.
Vivint videos are saved in its built-in SD card for about 30 continuous days. This local storage method enables you to access recordings on a smartphone application or Smart Hub. If you subscribe to Vivint cloud storage, the video clips will be stored off-site to prevent tempered and theft.
Therefore, when the Vivint videos are deleted or lost, you can try to recover them locally or from Cloud storage.
How to Recover Deleted Vivint Video Clips
Way 1. Restore Vivint Videos With Vivint Smart Home Account
When Vivint video clips are lost, the most straightforward method is to find and try to retrieve videos from your Vivint Smart Home account on your device. Work with the following steps.
Step 1. Log into your account on the device and choose Videos and Photos from the main menu.
Step 2. Browse the video and photo list to find what you want to restore.
Step 3. The selected video will be opened in a new window. You need to click Delete under the Storage location section.
Step 4. In the following Deleted Video clip dialogue box, you can look through all the videos and click the View video link to open the video you hope to restore.
Note that if the Delete Video clip dialogue box doesn’t appear, it means the video can’t be restored due to copy protection.
Way 2. Recover Vivint Videos From Cloud
As we mentioned above, Vivint provides Cloud storage if you subscribe. Cloud storage saves clips for 14 days. You can recover deleted Vivint doorbell videos in the meantime. Here is how to do it.
Step 1. Log into your account from the Vivint official website.
Step 2. Click Menu at the top left corner and select Recorded Events.
Step 3. Select the three-dot icon to choose Event Specifics. You can find the video needed to restore and click View Event Video to watch and save it.
Way 3. Contact Vivint Support Team
Vivint also provides professional and comprehensive customer support, encompassing online support, telephone support, and in-home technician services. You can obtain specific support methods from Vivint’s support website.
Way 4. Use Data Recovery Software
You can also try third-party file recovery software to recover deleted videos from Vivint. Vivint saves videos in the IMG file format. Hence, when choosing a data recovery tool, you should check whether the IMG file format is supported by the software.
Moreover, you should verify the software supports restoring files from different devices, such as a Vivint SD card. Other factors like operability, cost-effectiveness, reliability, and support should be considered as well.
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Bottom Line
Vivint is a mature and reliable platform, devoted to improving the convenience and security of daily life. If you lose important videos, read this post and try to recover Vivint video clips.
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