Sonos is the ultimate wireless home sound system – a whole-house Wi-Fi network that fills your home with brilliant sound, room by room. When you are enjoying its fantastic functions, you may encounter the issue of “Sonos not connecting”. This article on MiniTool Website will present multiple solutions for this issue.
Possible Causes for the “Sonos Not Connecting” Issue
When you find the “Sonos not working” issue, the culprit can be doubted as the network connection issue. As usual, it’s a universal answer to why Sonos fails to connect unless your device has been damaged or physical issues exist.
“Why is my Internet so slow?” If you are looking for the reasons that cause your Internet to run slow, then you should read this post from MiniTool.
Since Sonos works with a wireless connection, you need to ensure a stable and well-performed Wi-Fi environment. There are two major things that may cause the “Sonos was not found” issue.
- Weak wireless signals – a poor Wi-Fi signal can make your device unable to connect to Sonos.
- Different networks – if your Sonos speakers and Sonos controller app are connected to a different network, you may find the “Sonos not connecting” issue.
Solutions for the “Sonos Not Connecting” Issue
Solution 1: Improve Your Wi-Fi Signal
As we mentioned, a weak Wi-Fi signal can make Sonos not connect. In this way, you can try to change to a better signal environment or restart your modems and routers. To do that, please refer to this post – How to Restart a Router and Modem Properly?
Solution 2: Use the Same Network
If the Sonos speakers are connected to a different network than your Sonos controller app, the “Sonos not connecting” issue can happen.
Confirm the Wi-Fi settings on your computer, phone, or tablet are connected to the same Wi-Fi network as Sonos.
Solution 3: Turn off Your VPN Connection
VPN may cause some interruptions that make your Sonos hard to connect to your Wi-Fi.
If you are using a VPN connection on your computer or phone, you can try to turn it off and then check if your Sonos app reconnects to your system.
Solution 4: Try Sonos Boost
If you can’t find the root of a weak Wi-Fi signal, you can resort to an additional device – Sonos Boost.
The Sonos Boost is a device that creates a separate Wi-Fi network for connecting your Sonos speakers. You can plug a Sonos Boost into your Wi-Fi router, and it'll make a new network without traffic from any other devices.
Solution 5: Use Ethernet Cable
If the above solutions have been proved of no use for you, you can try to use an Ethernet cable.
An Ethernet cable carries the broadband signals between your modem, router, computer, and other wired Internet-capable devices. In this way, you can enjoy a more stable Wi-Fi signal without worrying about the Wi-Fi distance.
Solution 6: Check Your Wi-Fi Network
Some certain network types do not support a wireless setup. If your network complies with the following criteria, you may need to change another one.
- Enterprise access points are configured to require certificates or some other form of enterprise authentication.
- Routers that only provide 5GHz Wi-Fi.
- Guest networks or mobile hotspots.
- Networks that use a portal page to log in.
- Networks with wireless range extenders.
Hope this article is useful for you. You can follow those tips to try your Sonos system. It will be easy to handle the issue of “Sonos not connecting” unless there are some device issues.