The error code “ssl_error_handshake_failure_alert” often happens when you are trying to access some sites. These complicated codes may make you overwhelmed and confused. But you don’t need to worry about it. It’s reversible. Just follow this guide on MiniTool Website and you will find it’s not a big deal.

What Is the Error? Why Does It Happen?

When you are trying to access some sites, some websites will verify the legitimacy of the users, such as some major browsers - Firefox, Chrome, Edge, etc.

If the server and the client fail to communicate via SSL (Secure Socket Layer Protocol), a window will pop up to tell you that the SSL peer was unable to negotiate an acceptable set of security parameters. (Error Code: ssl_error_handshake_failure_alert error.)

The hidden reason is complicated. Maybe you have damaged browser data or the built-in antivirus stops the browser from loading the website with an SSL handshake alert.

There is a full guide for the SSL handshake error. Just come and have a try!

A Full Guide for the SSL Handshake Error

Fix 1: Restart Your Browser and Computer

When you meet the SSL handshake error, before starting a series of remedies, you can restart your browser and computer to see if the issue can be handled. It’s a quick and sometimes useful way, worth trying.

Fix 2: Clear the Browser’s Cookies, Cache, and Data

As we mentioned before, damaged browser data can be the one to blame. Therefore, we can clear the browser cookies, caches, and data to get rid of the “ssl_error_handshake_failure_alert” code.

I will take Chrome as an example. Follow these steps:

Step 1: Launch Chrome and click on the three-dot icon in the top right corner.

Step 2: Click Settings and open Privacy and security in the left section.

Step 3: Choose Clear browsing data and select Browsing history, Cookies and other site data, and Cached images and files. Click Clear data.

click Clear data

If you are using other websites, you can refer to this article to find the way: How to Clear Cache for One Site Chrome, Firefox, Edge, Safari.

Fix 3: Troubleshoot in Clean Boot

When you find a secure connection failed, you can try to troubleshoot in a clean boot in this way you can avoid interference from other programs.

Step 1: Press the R and Windows keys together to open the Run dialogue.

Step 2: Input msconfig and press Enter.

Step 3: Go to the Services section and check the Hide all Microsoft services option and then click the Disable all button.

click Disable all

Step 4: In the Startup tab, click Open Task Manager.

Step 5: Disable the suspected programs that may interfere with the browser and restart your computer to see whether it has been resolved. Or you can disable them one by one to check which is the culprit.

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Fix 4: Update Your Browser

An outdated browser may make SSL fail to negotiate acceptable security parameters. So you need to update your browser and I will take Chrome as an example.

If you are using Edge, you may locate the About Microsoft Edge in Settings to check; or using Firefox, just refer to this article: How to Update Firefox? Here Is the Step-by-Step Tutorial.

Step 1: Launch your Chrome and click the three-dot icon.

Step 2: Click Settings and go to About Chrome in the left section.

Step 3: It will check for updates automatically. If there is any available for you, please do as it requires.

check for updates

Restart your PC and check the issue.

Fix 5: Disable the Antivirus of the System Tmporarily

If you have installed the third-party antivirus, you can uninstall it temporarily. After you finish the work, then you can reinstall them. So does the built-in antivirus.

If you doubt the antivirus causes the SSL handshake error, follow these steps:

Step 1: Open Update & Security in Settings and switch to Windows Security.

Step 2: Click Virus & threat protection and click Manage settings under Virus & threat protection settings.

Step 3: Turn off the Real-time protection option.

disable Real-time protection

Restart your PC and see if the issue is still there. Once the work is done, remember to turn it on to protect your PC.

Bottom Line:

Now that you have learned about this error code “ssl_error_handshake_failure_alert”, you can follow the above methods to troubleshoot your issue. Hope this article is useful for you.

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