How to Fix Steam Captcha Not Working on Windows 10/11?

Why is Steam Captcha Not Working?

Steam is one of the biggest video game stores all over the world. When you want to buy a game, create a game or even discuss games with your friends on Steam, you need to sign up for a Steam account.

After filling in your personal information, you need to fill in the captcha. Sometimes, even if you type the correct captcha, ReCaptcha will keep returning an error “Your response to the CAPTCHA appears to be invalid. Please re-verify that you’re not a robot below” over and over again. The culprit of this error might be the caches in DNS & in your browser, Chromium-based glitches, or interference of Proxy/VPN. After being aware of the potential causes of Steam Captcha not working, you can follow the verified methods below to solve it step by step.

How to Fix Steam Captcha Not Working?

Fix 1: Clear Data & Cookies of Your Browser

You may encounter invalid Captcha error on Steam due to some cookies and data on your browser. Steam runs the best with Google Chrome. So, you can clear the cookies and site data from it.

Step 1. Launch Google Chrome and hit the three-dot button on the top-right side of the screen.

Step 2. Press More tools > Clearing browsing data.

Step 3. Set the Time range > check the items you want to clear > hit Clear data.

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Fix 2: Change Your Browser

If clearing the cache doesn’t work for you, there might be some issues with Steam and the browser you are using. You can create your Steam account from another browser. Here are some alternative browsers for you:

• Microsoft Edge
• Brave
• Mozilla Firefox
• Opera

Fix 3: Disable Proxy

A proxy server can act as a firewall and web filter and sometimes, the data packets cannot pass the network layers and they are lost midway during the exchange process. If your proxy settings are on, you can try to turn it off to solve Captcha not working Steam.

Step 1. Go to Windows Settings > Network & Internet.

Step 2. In Proxy, toggle off Use a proxy server.

Also read: Proxy vs VPN: The Main Differences Between Them

Fix 4: Flush DNS Cache

It is also a good option to clear the DNS cache on your device when encountering Steam Captcha not working.

Step 1. Type cmd in the search box to locate Command Prompt and right-click on it to choose Run as administrator.  

Step 2. Run the following command respectively and don’t forget to hit Enter.

ipconfig /flushdns

netsh winsock reset

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Fix 5: Toggle off VPN

If you are using a Virtual Private Network to view some geo-restricted content, it will also trigger Steam Sign Up Captcha not working because the actual data packets released from the source may not reach the desired destination. Therefore, you can disable your VPN service with the following instructions:

Step 1. Click the gear icon to open Windows Settings.

Step 2. In the settings menu, choose Network & Internet > VPN.

Step 3. Select the VPN you are connecting to and click Disconnect.

Fix 6: Disable IPv6

Some users reported that they solve Steam Captcha not working successfully by disabling the IPv6, so you can also try this method.

Step 1. Press Win + R to open the Run box.

Step 2. Type ncpa.cpl and hit Enter to open Network Connections.

Step 3. Right-click on the network adapter that you are using at the moment and select Properties. If prompted by UAC, press Yes.

Step 4. In the Networking tab, untick Internet Protocol Vesion 6 (TCP /IPv6).

Step 5. Press OK and restart your computer to save the changes.

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