Four Key Solutions to Fix Microsoft Surface Boot Loop Easily

Phenomenon: Surface Stuck on a Restart Loop

Microsoft Surface laptop series is a high-performance computer product developed by Microsoft, usually pre-installed with the Windows operating system. However, if the Surface laptop keeps restarting and cannot successfully boot into Windows, it will prevent you from working or playing.

There are many reasons for the Surface boot loop, which are generally related to Windows update failures, system file corruption, hardware failures, etc. The methods below worked for most forum users, and you can try them one by one to see if one of them applies to your situation.

How to Fix Surface Boot Loop

Fix 1. Force Shut Down the Computer

Before trying complex troubleshooting methods, you can implement some simple workarounds first. One of them is a forced shutdown and restart, which forcibly clears the current state of the system and restarts Windows to fix minor system failures.

For the Surface laptop series, press and hold down the Power button until the computer shuts down and restarts. When you see the Windows logo screen (about 20 seconds), release the Power button. If the computer keeps restarting, you can try the following ways.

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Fix 2. Run Automatic Repair

Automatic Repair is a Windows built-in tool for detecting and repairing system startup problems. You can follow the steps below to run it to diagnose and fix detected issues.

Way 1. Use the Power Button

Hold down the Power button on your computer for 10 seconds to turn it off. Press the Power button again to turn it back on. When the boot logo appears, hold the Power button for another 10 seconds to turn off your device. Repeat this process about three times until the Automatic Repair window appears. Then, click on Advanced options and select Startup Repair.

Way 2. Use Windows Installation Media

If you have trouble accessing the Startup Repair window by using the above way, you need to create an installation media to boot from USB.

Step 1. Insert a blank USB drive into a working computer, and then go to the following website to download the Media Creation Tool, and follow the instructions to create an installation media:

• Windows 10 installation media creation page
• Windows 11 installation media creation page

Step 2. Insert the created USB installation drive into the problematic computer. When you are prompted to boot from a CD or DVD, press any key to boot your computer from the USB drive. If the prompt does not show up, you can enter BIOS and change the boot order to start from the USB stick.

Step 3. When you see the Windows install window, select a language and other parameters, and then click Next.

Step 4. In the Windows Setup window, click the Repair your computer option from the lower left corner.

Step 5. Click Troubleshoot > Advanced options > Startup Repair.

Fix 3. Reset the PC

If the Surface boot loop is caused by corrupt or missing system files or a virus tampering with the boot process, resetting the computer to clear these problems is usually effective. When you go to the WinRE window, click Troubleshoot > Reset this PC.

Typically, you will be asked to keep or remove your files. However, sometimes, for some system reasons, you may only be given the option to delete everything. If this is the case for you, it is crucial to back up all your files before resetting the computer. You can try using MiniTool ShadowMaker to create a bootable data backup drive, and then you will have the ability to back up files without booting into Windows. Note that this feature is not free to use.

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After backing up your files, you can complete the reset process.

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Fix 4. Replace the System Disk

File storage device failure or memory problems may also cause repeated restarts. In this case, you may need to reseat these hardware devices or replace them with a new one, and check if the computer can work normally.

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Conclusion

Faced with the Surface boot loop, you can try to perform a force shutdown and restart, an automatic repair, a PC reset, or hardware replacement. Once your computer works normally, it is necessary to back up files or the system regularly to prevent such problems from happening again.