Windows 11 24H2 Update Breaks Veeam Recovery
Veeam recovery media is a tool created while your system is functioning properly, designed to restore your system to a healthy state in the event of issues. It plays a crucial role in disaster recovery scenarios, allowing IT professionals to efficiently recover data from the latest backup image.
However, recently, many users reported that they can no longer use the recovery media to restore an image if the backup files are on a Veeam backup server. When they try to do it, they receive an error message saying it is unable to establish an authenticated client-server connection.
Why Does Veeam Recovery Not Work After Win 11 24H2
The latest news is that Veeam and Microsoft teams have noticed this issue and are investigating it. Although the specific cause is still unclear, it is probably certain that the Windows 11 24H2 update breaks Veeam recovery caused by the update KB5051987 released on February 11, 2025.
Before a specific solution appears, you can use the following temporary solution.
How to Fix Veeam Backup Server Connection Problems After Windows 11 24H2
Fix 1. Use the Recovery Token Option
Veeam provides you with multiple restore options, and the recovery token option is one of them. It is a special restore feature that is used to bypass the normal restore process. In particular, it can help you successfully access and restore backups when you encounter some restore failures or incompatibilities due to system updates or other reasons.
So, if the restore is from backups stored in a Veeam Backup & Replication repository, you can use the recovery token option to restore your backup image file. You should note that the recovery token must be created beforehand.
Fix 2. Create Veeam Recovery Media From a Machine Running an Older Build
Another temporary workaround is to create and use Veeam recovery media from a computer running in an older Windows build. This can help you bypass the impact of the update KB5051987.
You can uninstall this update before creating the recovery media or create the recovery media on similar hardware that does not have this update installed.
How to uninstall KB5051987 in Windows 11?
- Press the Windows + I key combination to open Settings.
- Go to the Windows Update tab from the left menu bar.
- Under Related settings, select Update history > Uninstall updates.
- Locate KB5051987 from the update list and click Uninstall to remove it.
This is all information about the Veeam recovery media not working after Windows 11 24H2 update.
Recommended Personal User Data Backup Software – MiniTool ShadowMaker
Veeam backup solution is mainly suitable for large IT environments such as servers, virtual machines, and other enterprise-level situations. If you are a personal user, you can use MiniTool ShadowMaker as your data or system backup solution.
MiniTool ShadowMaker is a professional and green backup tool designed for Windows 11/10/8/7. It is equipped with powerful features that can help you back up and restore files, folders, partitions, disks, and systems swiftly. Moreover, it also supports file sync, hard drive clone, and so on.
If you want to ensure your data is fully protected and eliminate the risk of data loss, you can give it a try. The trial edition is available for free for the first 30 days.
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Bottom Line
Windows 11 24H2 update breaks Veeam recovery due to the update KB5051987. You can use temporary solutions to fix it before the official solution comes out.
About The Author
Position: Columnist
Shirley graduated from English major and is currently an editor of MiniTool Team. She likes browsing and writing IT-related articles, and is committed to becoming a professional IT problem solver. The topic of her articles are generally about data recovery, data backup, and computer disk management, as well as other IT issues. In spare time, she likes watching movies, hiking and fishing.
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