What’s New in Windows 11 KB5055528
KB5055528 is an update for Windows 11 23H2 users released in April 2025, which brings many improvements and new features, including:
- File Explorer: Improved text zooming and improved accessibility of file open/save dialogs and copy dialogs.
- Settings page: Added a “top card” feature to quickly view key device specifications such as processor, memory, storage, and GPU.
- Input experience: The touch keyboard has added a gamepad keyboard layout and supports button accelerators (for example, the X key is used for backspace, and the Y key is used for space).
- Security update: Addresses security issues with the operating system and adds support for daylight saving time (DST) changes.
In addition, this update also fixes some known issues, such as the problem that ctfmon.exe may stop responding when copying data in some apps.
How to Download and Install KB5055528
When there is a new update available, it is usually recommended that you download and install it immediately, because it can fix the existing vulnerabilities and bring a new experience. Here is how to download KB5055528 via Settings.
Step 1: Right-click on the Windows icon and choose Settings.
Step 2: Click on Update & Security > Windows Update.
Step 3: In the right pane, click on Check for updates to search for the new updates.
Step 4: When it shows up, click on Download & install to get started.
Follow the on-screen instructions to complete the whole process.
What if KB5055528 Fails to Install
You may encounter the problem of KB5055528 not installing. Don’t worry, here are some ways to help you solve this problem.
Fix 1: Run the Windows Update Troubleshooter
Since you don’t know what problem caused the installation to fail, you can first run the Windows Update Troubleshooter to diagnose and fix problems that prevent Windows Update from running properly.
Step 1: Press the Win + I keys to open the Settings app.
Step 2: Click on Update & Security > Troubleshoot.
Step 3: Under Recommended troubleshooting, click on Additional troubleshooter.
Step 4: Under Get up and running, expand Windows Update to click on Run the troubleshooter.
This detection process may take some time. You should wait patiently for it to complete.
Fix 2: Download It From Microsoft Update Catalog
If automatic updates fail, downloading updates from the Microsoft Update Catalog can solve problems in some cases where updates cannot be obtained or installed normally through Windows Update.
Step 1: Visit the Microsoft Update Catalog page, type KB5055528 in the box, and press Enter.

Step 2: Select the one that satisfies your system requirements and click on Download.
Step 3: In the new window, click on the given link to start downloading it.
Step 4: When the process ends, double-click on the installation to install it.
Fix 3: Start the Windows Update Services
If Windows Update is stuck or unable to complete, starting the services ensures that the device can properly receive and install operating system updates. These services are core to Windows Update functionality, and they support the download, installation, and subsequent configuration of updates.
Step 1: Press the Win + R keys to open the Run dialog.
Step 2: Type services.msc in the box and press Enter.
Step 3: Find Windows Update and right-click on it to choose Properties.
Step 4: Change the startup type to Automatic and click on Start > Apply > OK.
Do the same steps for the Background Intelligent Transfer Service (BITS), Cryptographic Services, and Windows Installer service.
Fix 4: Check and Repair System Files
This problem may be caused by a program crash, malfunction, or decreased system performance. Checking and repairing system files ensures the integrity of the operating system’s core files, which are critical to the proper functioning of the system.
Step 1: Type cmd in the Windows search box and press the Shift + Ctrl + Enter keys to open the Command Prompt with administrative privileges.
Step 2: Type DISM.exe /Online /Cleanup-Image /Restorehealth in the window and press Enter.
Step 3: Once the process ends, type sfc /scannow and press Enter.
Wait patiently for the process to be completed.
Fix 5: Reset Windows Update Components
When Windows Update components become faulty or corrupted, updates can fail or become stuck. These components involve several critical services and files, and resetting Windows Update components can resolve a variety of issues that prevent updates from running properly.
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Final Words
Now you know the new features about Windows 11 KB5055528 and how to download it. And when the KB5055528 fails to install, you can fix this problem using the methods listed in this post.
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