If you are trying to power off your computer but encountering the Windows stuck on shutting down screen issue, you can find several helpful fixes from this MiniTool guide. Just keep reading to see the details.
Windows Stuck on Shutting Down Screen
Even if shutting down your computer to stop working is as easy as turning it on, it might not work as expected. Sometimes Windows won’t shut down completely, as described below.
“Windows 11 stuck on shutting down screen. First off, here's my info, when I try and shut down my PC (desktop not a laptop) it gets stuck on the shutting down screen, and the circle around shutdown swirls and it never shuts down. The only way I can get it to shut down is to hit the restart button, and then after it restarts shutdown from the login screen, it will not shut down from the login screen unless I have hit the restart button first.”answers.microsoft.com
Facing this annoying issue, you can implement the following approaches.
Solutions to PC Stuck on Shutting Down Screen
Solution 1. Force Shut Down the Computer
If Windows stuck on shutting down screen, you can force shut down the computer. This way, all processes that prevent Windows from shutting down will be stopped. You need to press and hold the Power button until the PC turns off, then restart it and check if you can shut down it normally.
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Solution 2. Update Windows
Microsoft releases Windows updates to rectify reported errors, enhance security, and add new features. So, it is necessary to keep the Windows OS up to date. You can check for Windows updates from Settings > Update & Security > Windows Update > Check for updates.
Solution 3. Update Your Drivers
Multiple Windows errors are associated with corrupted or outdated device drivers. To rule out this cause, you need to check and update all device drivers and check if the issue persists.
Solution 4. Run the Power Troubleshooter
The Windows built-in Power troubleshooter can detect your system settings and fix problems related to power usage, display settings, etc. If the PC stuck on shutting down screen, you may consider running the Power troubleshooter.
Step 1. Press the Windows + I key combination to open Settings.
Step 2. Click Update & Security > Troubleshoot. In the right panel, click Additional troubleshooters.
Step 3. In the next window, scroll down to click Power > Run the troubleshooter.
Step 4. After that, check whether you can shut down the computer smoothly.
Solution 5. Disable Fast Startup
There are pros and cons of Windows fast startup. Nevertheless, if Windows stuck on shutting down screen, you need to disable fast startup temporarily and check if the issue is related to this.
To disable the fast startup, you can refer to this article: How to Enable or Disable Fast Startup on Windows 11 – 2 Methods.
Solution 6. Disable Unnecessary Startup Programs
Occasionally, when you try to shut down your computer, you may receive the message saying “This app is preventing shutdown”. Even though you can choose to shut down the PC anyway, you might get stuck on the shutting down screen. You can disable all unnecessary startup applications to try to avoid this situation.
You can disable startup apps from Task Manager or by using a professional startup optimizer – MiniTool System Booster. It is a comprehensive all-in-one tune-up PC software that helps to speed up CPU/RAM, fix system problems, increase Internet speed, clean up junk files, etc. It offers you a 7-day free trial.
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Bottom Line
Reading here, you should know what to do when Windows is stuck on the shutting down screen. If you have any concerns about this post or MiniTool software, you can send an email to [email protected].
About The Author
Position: Columnist
Shirley graduated from English major and is currently an editor of MiniTool Team. She likes browsing and writing IT-related articles, and is committed to becoming a professional IT problem solver. The topic of her articles are generally about data recovery, data backup, and computer disk management, as well as other IT issues. In spare time, she likes watching movies, hiking and fishing.
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