The desktop keeps crashing in Windows 11? This is an annoying issue. Many users are bothered by this problem. However, there are some methods you can try. We will introduce them in this MiniTool post.

Desktop Keeps Crashing in Windows 11! How to Fix It?

The Windows 11 Insider preview build has been released to insiders in the Dev channel for a long time. The preview build is not the final version. There are many bugs in it. Recently, I note an issue from Reddit: Windows 11 explorer.exe keeps crashing and restarting. The user uploads a video, showing the issue: the desktop keeps refreshing again and again. The icons on the desktop disappear and then appear like this cycle. This means that the Windows 11 desktop crashes.

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Many users follow this post and say they are also bothered by this issue. Well then, what should you do when the desktop keeps crashing in Windows 11? We collect some useful solutions and show them in this post.

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Solution 1: Fix the RAM and Storage Device Issues

If your installed RAM and storage devices conflict with Windows 11, Windows 11 desktop keeps crashing can easily happen.


The RAM on your computer saves the temporary files of the installed programs and the processes running on your computer. If the system fails to read them, the desktop can crash easily. This issue usually happens after you install additional RAM on your PC. The Windows 11 compatibility is not very well now. You’d better not install an additional RAM currently.

Storage Devices

If you install a new SSD but it is faulty, the SSD will be the cause of Windows 11 explorer.exe keeps crashing and restarting. So, you can remove the newly installed SSD and check whether the issue goes away.

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Solution 2: Fix Computer Overheating

Computer overheating can bring a lot of problems. It may damage your hard drive or even crash the system. Desktop keeps crashing in Windows 11 is also one phenomenon.

If your computer doesn’t have RAM and storage device issues but the desktop keeps crashing, you can shut down your computer and let it have a rest.

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Solution 3: Remove Viruses and Malware

The issue can also be caused by viruses and malware. You can use Windows Defender to scan your computer for viruses and malware. Of course, you can also try third-party anti-virus software to scan and remove viruses and malware.

Solution 4: Update Device Drivers

Outdated device drivers are also the main cause of the issue. You can update all device drivers to fix the problem. It is easy to do this: you can go to Settings > Windows Update > Check for updates to check whether there are available driver updates. If yes, they can be installed automatically.

check for updates

Solution 5: Perform an SFC Scan

Corrupted or missing system files can also cause the issue of Windows 11 explorer.exe keeps crashing and restarting. You can perform an SFC scan to repair them.

Here is how to run an SFC scan in Windows 11:

1. Use the search icon on the taskbar and search for cmd.

2. Click Run as administrator.

run as administrator

3. If you see the User Account Control interface, click Yes to continue.

4. Type scan /scannow and press Enter. The tool begins to run to search for missing or corrupted system files. It can automatically repair them. You should wait patiently.

run a SFC scan

5. Restart your computer when the scan ends.

Solution 6: Fix the Power Issue

If you are using a laptop, the crashing desktop issue can also be a power issue. Some users solve the issue by disabling Microsoft ACPI-Compliant Control Method Battery. Here is the way to do this:

  1. Right-click Start.
  2. Go to Device Manager > Batteries > Right-click Microsoft ACPI-Compliant Control Method Battery, and select Disable.
  3. Restart your computer.

Solution 7: Roll back to Windows 10

If the above methods can’t help you solve the issue, Windows 11 is be suitable for your computer currently. You can consider rolling back to Windows 10. The official Windows 11 will be roll out in October 2021. At that time, you can install it with a more stable performance.

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