Apple designed Image Capture to help users transfer images from iOS devices, cameras, and other devices to Mac easily. As a novice, you may not know how to find and use Image Capture Mac, right? Taking this into account, MiniTool offers this post to help you find, launch, and use Mac Image Capture. Besides, the solutions to fixing Image Capture not working are provided.

What is Image Capture?

The Image Capture is an application designed by Apple to assist people to transfer pictures, video clips, and movies to Mac from different devices, including iOS devices, iPadOS devices, cameras, etc. Therefore, Image Capture on Mac is a very useful photo management program since image transfer is frequently needed. (Do you need a snipping tool for Mac?)
Image Capture on Mac

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How to Launch Image Capture on Mac

There are simply 3 ways to launch Image Capture Mac.

Open Image Capture in Finder

  1. Navigate to the Finder icon in the dock.
  2. Click it to open Finder.
  3. Select Applications in the pane on your left side. (You can also click Go and select Applications.)
  4. Browse the app list in the pane on your right side to find the Image Capture icon.
  5. Double click on the icon to open the app. (You can also right click on it and choose Open.)

Finder

How to open Finder quickly?

You should press Option + Command + Space simultaneously; it will bring up the “Searching This Mac” window in Finder. To access a regular Finder window, you should press Command + N.

Open Image Capture using Spotlight

  1. Open Spotlight by pressing Command + Spacebar (or clicking on the magnifying glass icon located at the right of the menu bar).
  2. Type image capture into the Spotlight Search box.
  3. Select Image Capture from the search results.

Spotlight

Open Image Capture via Launchpad

  1. Click on the Launchpad icon in the dock.
  2. Look for a folder named Other and click it.
  3. Click on the Image Capture icon inside the folder.

This is the default location of Image Capture app; if you moved it to another place, please go there to find it.

How to Use Mac Image Capture

What’s the function of Image Capture?

  • Import/delete images from the devices connected to Mac via cable or network.
  • Create contact sheets.
  • Scan files and documents.
  • Change the default apps for the devices connected.
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7 Steps to Import Images

  1. Connect the device from which you want to transfer images/photos to Mac.
  2. The system will ask you to unlock or trust the device.
  3. Open Image Capture app on your Mac.
  4. Select your device under DEVICES or SHARED in the left pane.
  5. Choose the images you want to transfer in the right pane. (Please skip this and click Import All if you want to transfer them all.)
  6. Specify a place to store the images on Mac from the menu of Import To.
  7. Click Import and wait for the action to finish.

Import

How to take a screenshot on Mac?

How to Fix Image Capture Not Working

You may run into different errors while using Image Capture: Image Capture not recognizing iPhone, Image Capture not showing photos, photos not importing from iPhone to Mac. How to fix them?

How to fix when the screenshots on Mac not working?

Troubleshoot iPhone Not Recognized/Showing up

Fix 1: show hidden device.

  1. Open Image Capture on Mac.
  2. Click on the Show Hide button located at the lower-left corner.
  3. Click on the “Connecting this [device] opens” menu and then choose Image Capture.
  4. Please click “Show device settings” if you didn’t see the pop-up menu.

Fix 2: unplug & re-plug iPhone.

  1. Remove the iPhone (or another iOS device) from Mac.
  2. Re-connect it to Mac. Make sure the device is turned on.
  3. Unlock and trust the device as it required.
  4. Open Image Capture to see whether your device is recognized.

Other methods to try:

  • Restart iPhone.
  • Enable My Photo Stream.
  • Disable Optimize Storage Option.
  • Delete the preferences files of Image Capture.
  • Update Mac system.

Troubleshoot Image Capture Not Showing Photos

Please try the following fixes when all your photos or some of them are not showing up.

  • Unplug & re-plug iPhone.
  • Restart iPhone and Mac.
  • Disable iCloud Photo Library on iPhone.
  • Update Mac system.
  • Use another photo management tool.

Troubleshoot Photos Not Importing to Mac

Please try the following fixes when you can’t import photos from iPhone to Mac.

  • Unplug & re-plug iPhone.
  • Restart iPhone and Mac.
  • Check the status of your iPhone.
  • Reset Location & Privacy on iPhone.
  • Update iPhone and Mac system.

How to fix when the device doesn’t work with Image Capture on Mac?

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