Microsoft Edge is a powerful browser that offers the feature to print web pages, articles, and other documents. However, sometimes Microsoft Edge is crashing when printing. Why does this issue occur? Is there any way to deal with it? This article from MiniTool provides you with several feasible and reliable solutions.

Common Reasons for Microsoft Edge Crashes When Printing

To solve the “Microsoft Edge crashes when printing” issue, you should know the causes first. Many reasons can prevent you from printing successfully in Microsoft Edge. Some common reasons are listed below.

  • Conflicts with some extensions in Edge
  • Microsoft Edge fails
  • Incorrect printer
  • Outdated print driver
  • Disabled Print Service

How to Print a Web Page in Chrome, Edge, Firefox, and Safari?
How to Print a Web Page in Chrome, Edge, Firefox, and Safari?

In this post, we will show you some guides on how to print a web page on Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari.

Read More

How to Fix Microsoft Edge Crashes When Printing

Method 1: Reconnect the Microsoft Account

Sometimes Edge stops responding when printing only because of some glitches, not software and hardware issues. At that time, reconnecting your Microsoft account may quickly solve the problem.

The operations are very simple. First, click on the three-dot icon in the upper right corner in Edge and select Settings > Sign out. After that, you can click Sign in to sync data to connect to Edge again.

After reconnecting to the Microsoft account, you can try to print again. If it still does not work, please move on to the next solution.

Method 2: Change a Web Browser

Sometimes the fonts or code of the webpage you are trying to print may conflict with your device. In this case, please try another browser like Google Chrome and print again. Maybe this post can help you a lot: How to Print from Google Chrome.

Method 3: Repair Microsoft Edge

When Microsoft Edge fails, it may cause the problem of “Microsoft Edge crashes when printing”. In this case, you can try to repair Edge by applying the following steps to fix the issue.

Step 1: Press Windows + I to open Windows Settings. Then select Apps in the Settings window.

Step 2: Under the Apps and features section, search for Microsoft Edge.

Step 3: Click on Microsoft Edge and choose Modify.

select the button to modify Edge

Step 4: Wait for the process to complete and try to print again.

Method 4: Disable All Extensions in Microsoft Edge

Safe extensions make browsers easier to use and allow you to personalize settings. Although most extensions are safe and secure, installing a vulnerable extension can lead to the issue of “Microsoft Edge crashes when printing”. Here are how to disable all extensions in Microsoft Edge.

Step 1: In Microsoft Edge, press Alt + E and click on Extensions.

Step 2: Select Manage extensions.

select the button to manage extensions

Step 3: Turn off all the extensions (The button of an extension that is turned off is grayed out, and the extension button that is turned on is highlighted).

turn off all extensions

Step 4: Try to print the documents again to confirm whether the issue is solved.

Method 5: Run Printer Troubleshooter

In addition to browser problems, an error in the printer program can also cause the issue of “Microsoft Edge crashes when printing”. You can try to use the built-in troubleshooter in Windows to repair the printer. Here is the detailed guide.

Step 1: Press Windows + I to open Windows Settings and select Update and Security.

Step 2: Go to the Troubleshoot section and click on Run the troubleshooter under Printer.

run the troubleshooter of the printer

Step 3: Wait for the scan to finish and choose the Apply fix if there are any errors.

Fix Microsoft Print to PDF Missing Issue in Windows 10
Fix Microsoft Print to PDF Missing Issue in Windows 10

What should we do when we cannot find Microsoft Print to PDF in Windows 10? Please read this article.

Read More

Method 6: Update Print Driver

Outdated print drivers are also one of the main causes of the “Microsoft Edge crashes when printing” problem. Follow the steps below to update your print driver to prevent Edge from crashing when printing.

Step 1: Right-click the Windows key and select Device Manager.

Step 2: Under the Print queues section, right-click the outdated print driver and click on Update driver.

click the button to update a print driver

Step 3: Follow the prompt to finish this process and then check whether the “Microsoft Edge crashes when printing” issue has been fixed.

Method 7: Restart Print Service

There is a service in Windows called Print Spooler which is used to manage paper print jobs on the computer. Disabled Print Spooler service will result in Edge stopping responding when printing. Try to restart this service refer to the following steps.

Step 1: Press Windows + R key combinations to open the Run window.

Step 2: Type services.msc in the input box and press Enter or click on OK.

Step 3: Under the Services tab, scroll down to find Print Spooler.

Step 4: Click on Restart on the left panel (Or you can right-click the Print Spooler to select Restart).

select the button to restart Print Spooler

Bottom Line

Hope you will no longer be troubled by Microsoft Edge crashes when printing after trying the above seven ways. If you have found other useful tips to prevent this situation from happening, you can leave them in the comment area to help more users. Thanks a lot. For more information about printing pages in Microsoft Edge or Google Chrome, please visit MiniTool News Center.

  • Linkedin
  • Reddit