Are you vexed by the OneDrive error code 0x8004def5? Don’t worry. This post from MiniTool explores the possible causes of the OneDrive error code 0x8004def5 and provides some corresponding fixes.
Microsoft OneDrive is a popular file-hosting service operated by Microsoft. It allows users to share and synchronize their files here. However, some of the users encounter the OneDrive error code 0x8004def5 when they try to sign in or access OneDrive.
When this error occurs, the users can get the error message “Sorry, there is a problem with the OneDrive servers. Try again in a few minutes. (Error Code: 0x8004def5)“. It looks like the picture below:
Are you also the one who encounters this error? Do you want to know how to fix the OneDrive error code 0x8004def5? If you are, please continue reading.
This article shows the common scenarios of Transcend external hard drive data loss and provides a step-by-step guide on Transcend hard drive recovery.
What Causes the OneDrive Error Code 0x8004def5?
There are various factors that can cause the OneDrive error code 0x8004def5. Here are some of the most common reasons:
- The OneDrive server is down or on maintenance.
- Your Internet connection is unstable or poor.
- OneDrive is blocked by the firewall on your PC.
- There are some damaged caches on your PC.
- The OneDrive software on your PC is outdated, or the OneDrive installation file is corrupted.
- There are some corrupted system files on your PC.
- There are some misconfigured network settings on your PC.
This post provides a full guide to the Windows Store error 0x87AF0813. If you encounter the same error, just have a try.
How to Fix the OneDrive Error Code 0x8004def5?
If you are receiving the error message “Sorry, there is a problem with the OneDrive servers. Try again in a few minutes. (Error Code: 0x8004def5)” on Windows 11/10, you can use the following methods to fix it:
Method 1. Try Some Basic Tricks
Before you try the other solutions below, you can try these basic tricks first. They are:
- Check the OneDrive server status and make sure the OneDrive server is not down or on maintenance.
- Check the Internet connection of your PC and switch it to a better and more stable network.
- Install all Windows updates, including the Windows OS, drivers, and software.
- Allow OneDrive through your firewall.
- Run the Windows Store Apps troubleshooter and the network troubleshooter.
Method 2. Delete the Telemetry Logs
Some users fix the OneDrive error code 0x8004def5 by deleting Microsoft OneDrive’s telemetry logs. You can also have a try. Here’s the way:
- Press the Windows and R keys simultaneously to open the Run window.
- Type “appdata” and press Enter to open the AppData folder.
- Navigate to this location: “AppData\Local\Microsoft\OneDrive\logs\Common”.
- Next, delete the two files “UserTelemetryCache.otc” and “UserTelemetryCache.otc.session”.
- Once done, reboot your computer and open OneDrive to check if the error is fixed or not.
This post explains what causes the NVIDIA GeForce Now error code 0xC192000E and the 9 methods that might work for this error.
Method 3. Run SFC and DISM
If you suspect the OneDrive error code 0x8004def5 on your PC is caused by corrupted system files, you can run SFC and DISM to fix it. Here’s the tutorial:
Step 1. Run Command Prompt as administrator.
Step 2. Type “sfc /scannow” and press the Enter key.
Step 3. Once done, restart your computer to check if the error has been fixed.
Step 4. If the error still exists, you need to run the DISM command as follows:
- Run the Command Prompt as an administrator on your computer.
- Type “DISM.exe /Online /Cleanup-image /Scanhealth” and press Enter.
- Type “DISM.exe /Online /Cleanup-image /Checkhealth” and press Enter.
- Type “DISM.exe /Online /Cleanup-image /Restorehealth” and press Enter.
Step 5. Once done, restart your computer to check if the error is fixed.
Receive the error that says No Bootable Device on your Acer laptop? Don't worry. Here's a full guide that provides reasons and solutions to this error.
Method 4. Reset OneDrive Cache
Resetting the OneDrive cache may also work for you to fix the OneDrive error code 0x8004def5. Some people use this method to fix the error successfully. If you want to have a try, you can refer to this post on Microsoft Support: Reset OneDrive.
Methos 5. Reinstall OneDrive
If all the above methods are unable to help you fix the OneDrive error code 0x8004def5, you can try reinstalling the OneDrive app on your PC to fix this error. Once the OneDrive app has been reinstalled, all the corrupted installation files and temporary bugs will be cleared.
Tip: If you need to do any changes or operations on your disk/drive, like cloning the system, managing disks better, or recovering data, MiniTool Partition Wizard will be a good choice for you.
Disabling or removing OneDrive in Windows 10 would be an easy job. This post will tell you how to disable or remove OneDrive with a few steps.
This post provides 10 potential solutions to the OneDrive error code 0x8004def5. You can try these solutions to fix it on your own.
MiniTool Partition Wizard can help you clone the system, manage disks better, and recover data. If you have this need, you can download it from the official website.