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Summary

The Windows 10 May 2019 Update may give rise to VPN connection problem and this article will show some detailed information about this issue. The problem may occur when a VPN profile is configured as an Always-on VPN with or without device tunnel.

Windows 10 1903 Has a Bug Kills VPN Connection

The Windows 10 May 2019 Update has been released for a long time. Some users claim that the Windows 10 1903 Update always some small issues. For example, the Windows 10 May 2019 Update may bring some problems to the Surface Book 2.

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However, a new problem pops out. Recently, some users complain that the Windows 10 May 2019 Update leads to the VPN connection problem since there is a bug in the Windows 10 May 2019 Update killing the VPN connection.

And in the following part, we will simply show some information about this VPN connection problem.

Here is a real example from the www.tachytelic.net which shows the VPN connection problem.

I received the latest Windows 10 update today (May 2019 – Build 1903) and found that none of my existing VPN connections worked. When I try to connect to one of them, it just says “connecting” and eventually stops without producing an error.www.tachytelic.net

The VPN connection is shown in the following picture.

the VPN connection problem

Then you may ask what cause the VPN connection problem?

What Does Cause the VPN Connection Problem?

In terms of the reason for the VPN connection problem, Microsoft has confirmed that there is a bug containing in the Windows 10 May 2019 Update that could break the Remote Access Connection Manager service on some devices. In other words, the Windows 10 Update kills VPN connection.

And Microsoft has claimed that the bug is the KB4497935 which leading to the VPN connection problem.

In addition, when you want to connect the VPN after you have installed the newest Windows 10 May 2019 Update, you may receive an error code 0xc0000005.

No matter how, the important thing is to solve the issue Windows 10 Update caused VPN connection.

How to Solve the Issue Windows 10 Update Causes VPN Connection?

In this part, we will show how to solve the problem Windows 10 Update kills VPN connection.

To solve this problem, you can set a new value for the Group Policy key.

Set a New Value in Group Policy

Step 1: Type gpedit.msc in the Run box and enter the Group Policy window.

Step 2: Find out Allow Telemetry key according to the following path.

Computer Configuration\Administrative Templates\Windows Components\Data Collection and Preview Builds\Allow Telemetry

Find out Allow Telemetry

Step 3: Next, change its status to Enabled.

When all steps are finished, you can try to check whether the Windows 10 Update leads to VPN connection problem is solved. If you have the same Windows 10 Update kills VPN connection problem, you can try this solution.

Final Words

To sum up, this post has introduced a problem Windows 10 Update kills VPN connection and also has introduced the cause of the VPN connection problem. This post also has shown a solution. If you encounter this problem, try it.

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