Recently, I found many users are complaining about ASUS laptop black screen online. Many reasons can lead to this issue, but you don’t need to worry too much when it really happens. Some common and effective methods will be introduced in the following content to help users fix the problem when seeing an ASUS black screen.
Blue screen of death and black screen of death are two of the common issues that appear on a laptop now and then. In this article, I’ll mainly focus on ASUS laptop black screen. What are the possible causes of it? How to fix ASUS black screen in different situations? Can you recover data from an ASUS laptop with a black screen? Questions like these will be answered in detail in the content below.
Why Do You See an ASUS Laptop Black Screen
The laptop screen black during startup or while you’re working on it is very annoying; it prevents you from entering the system successfully or stops what you’re doing forcibly. Nobody wants to run into a black screen, but the reality is we have to face this problem sometimes.
When will your ASUS laptop screen become black?
- Some people said their ASUS laptop won't turn on and they finally get a black screen.
- Others said their ASUS laptop screen goes black randomly while working on it.
Main Causes of ASUS Laptop Screen Black
You can find your ASUS laptop black screen with cursor/on startup/after login/after sleep/after an update or when the fan is still running. But no need to panic; this is not an insurmountable problem most of the time.
The ASUS laptop black screen is usually the result of the following factors:
- The connection cable is loose or disconnected.
- The display is not or can't be properly connected.
- The system file or driver is corrupted.
- The graphics driver is too old.
- Software or hardware compatibility issue occurs.
- The brightness setting or power setting is not correct.
- The system hard disk runs into a problem suddenly.
- The black screen is caused after Windows 10 update or BIOS update.
- Peripheral devices connecting to the laptop are causing the issue.
- The laptop is overheating, so the display is turned off; it's possible that only the power to the GPU is cutting off.
- Unknown hardware or system issues are detected on the laptop.
You may find your laptop is not booting when seeing ASUS black screen. But others may be bothered by the ASUS laptop screen black but computer on. What should you do in both cases? You may first restart your laptop to see what happens. Then, try to perform a hard reset or use other methods to fix an ASUS Black Screen. How to do that? Please let me explain the detailed steps for you.
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Way 1: Check the Connection & the Screen
First of all, you should go to check whether the connection cable is loose or disconnected. Please plug out the cable and then plug it back in.
Then, you should press Fn + F7 on the keyboard to try to confirm that there’s no response on your screen. The keyboard shortcut combinations may be different based on different laptop models. If you don’t know what to press exactly, please search online, refer to the user manual, or contact the ASUS support team.
Besides, please make sure your laptop is clean and dry.
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Way 2: Restart ASUS Laptop
You may try to restart your ASUS laptop by pressing the Power button when the screen turns black. Restarting works well in solving computer problems sometimes.
- If you press the Power button, there is no response on the screen and the power light is ON, it means both the power cord and the adapter are working properly. Your laptop may fail to boot due to the failure of other major components or system problems.
- If you press the Power button, there is no response on the screen and the power light is OFF, it means there’s a problem with the power supply from the adapter or the major components are not functioning well.
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Recover Data from Your ASUS Laptop
There may be unknown problems on your ASUS laptop that could cause a black screen again or pose a potential risk to your data. So I advise you to recover important files from your ASUS laptop at once.
How to Recover Files from a Working Laptop
If you can restart the laptop successfully, please follow the steps below to recover the data.
- Download MiniTool Power Data Recovery or another professional recovery tool to your ASUS computer.
- Double click on the setup file and follow the on-screen instructions to finish installing the software.
- Click on the Start Now button and wait for the disk information loading process to end.
- Keep the Logical Drives tab selected and select the drive that contains your lost files.
- Click on the Scan button and wait for the scan.
- Browse the scan results; view and check what you want to recover.
- Click on the Save button in the bottom right corner.
- Choose a storage path for the recovered files and click OK.
- Wait for the recovery to complete automatically.
To scan the entire disk on ASUS, you should shift to the Devices tab -> select the target disk -> click on the Scan button.
How to Recover Files from a Laptop That Won’t Boot
If your ASUS laptop refuses to boot, you should find another working computer and make a bootable USB disk by following steps.
- Download a copy of MiniTool Power Data Recovery that contains a Snap-in WinPE Bootable Builder. (Click here to view the version comparison.)
- Install the software and start it to enter the main interface.
- Click on the Bootable Edition button (represented by a compact disc icon) at the top right.
- Connect your USB disk to the working computer.
- Click WinPE-based media with MiniTool plug-in.
- Choose media destination (USB or CD/DVD) and click Yes in the prompt window to continue.
- Wait for the bootable disk building process to end.
- Click Finish and remove your USB disk from the current computer.
Then, connect this USB disk to your ASUS laptop and use it to recover data.
- Reboot your ASUS laptop to enter the BIOS menu.
- Change the boot order to make it boot from your USB bootable disk.
- Exit and save changes.
- Wait until you see the MiniTool PE Loader window.
- Select MiniTool Power Data Recovery and you’ll enter the software main interface.
- Please follow the steps mentioned in the How to Recover Files from a Working Laptop part to recover the lost files you need.
Please read this page to know more details about how to recover files from a broken computer yourself.
Way 3: Do a Hard Reset
- Turn off the ASUS laptop completely.
- Unplug any adapter or power cord from the laptop.
- Locate the battery and remove it properly from your laptop.
- Remove all peripheral devices connected to the laptop when a black screen shows up.
- Wait for 30 seconds to several minutes.
- Press the Power button and hold it for 40 seconds to do the hard reset.
- Release the button and put back the battery into the laptop.
- Reconnect the adapter or power cord.
- Press the Power button to try to turn on the ASUS laptop.
- Please leave it if it turns on normally.
- Please select Start Windows Normally and press Enter if it boots into a startup menu.
- Please refer to the following fixes if the problem still persists.
Way 4: Modify Screen Brightness
The brightness of a laptop screen may be changed and set so low that users think they’re looking at a black screen. In this case, you should take a chance on increasing the brightness.
Please press Fn + F6 on the keyboard to turn up the brightness to see whether it works or not. The keyboard shortcut combinations to bring up brightness may be different on different laptop models.
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Way 5: Test the Display
- Connect an external monitor to your ASUS laptop.
- Press Fn + F8 to switch between the laptop display and the external monitor.
- Check whether the display is normal on the external monitor you connected to or not.
- If the computer screen does not display on the external monitor, please try to restart it and press F4 repeatedly until the screen image displays.
Way 6: Reset Display Settings or Reset the Laptop
You may try to reset the display settings by pressing Windows + Ctrl + Shift + B. This works sometimes to fix ASUS black screen.
However, if it didn’t work, please follow this guide to reset the laptop:
- Restart your ASUS laptop showing a black screen.
- Press Windows + L (or another keyboard shortcut) to boot into the Windows sign-in screen.
- Don’t hurry to log in. Instead, you should hold the Shift key and click on Power -> Restart at the bottom right.
- You’ll enter the Windows Recovery Environment (WinRE) environment.
- Click Troubleshoot -> Reset this PC -> Next -> Keep my files.
- Wait for the process to end.
Way 7: Update BIOS
In a few cases, the screen of your ASUS laptop will turn black when the update for BIOS is needed. At this time, you may try to let the laptop update BIOS for you by doing this: plug out the adapter -> remove the battery if it’s applicable -> press and hold the Power button for 40 seconds or more -> plug in the adapter again -> reinsert the battery -> restart your laptop and it will begin to update BIOS for you.
Besides, you can go to update BIOS manually via BIOS Recovery Mode or other methods. Here’s what you need to do:
ASUS BIOS update is not a tough task to complete; there are mainly 4 ways available for users to update the BIOS of the motherboard.
What to Do after Fixing the Black Screen
You still need to do the following things after fixing the ASUS laptop black screen problem and starting your laptop successfully.
Update/Re-install the Graphics Driver
Sometimes, you can see the Windows welcome page but the screen turns black totally after its entrance to the desktop. The most possible cause of this situation is the faulty graphics driver, so you should go to update or reinstall the driver.
Step 1: Boot into the Safe Mode
How to enter safe mode normally:
- Open Settings by pressing Windows + I.
- Click Update & Security.
- Shift to Recovery in the left-side pane.
- Look for the Advanced startup section in the right pane.
- Click Restart now and wait.
- Select Troubleshoot in the Windows Recovery Environment (WinRE).
- Choose Advanced options.
- Choose Startup Settings and click Restart.
- Select Enable Safe Mode using your keyboard and wait.
How to enter safe mode if you can’t boot into ASUS laptop:
- Press and hold the Power button for about 15 seconds to shut the laptop down.
- Press the Power button again to try to turn it on.
- When the ASUS logo shows up, press & hold the Power button for 15 seconds again.
- Press the Power button again.
- When your system restarts, press & hold the Power button for another 15 seconds.
- Press the Power button and you’ll then enter the Windows Recovery Environment.
- Click Troubleshoot -> Advanced options -> Startup Settings -> Restart.
- Select Enable Safe Mode and wait.
Step 2: Update or Reinstall the Graphics Driver
- Press Windows + X. (What if the WinX menu is not working?)
- Select Device Manager.
- Find Display adapters and click to expand this option.
- Right click on your graphics card.
- Select Update driver or Uninstall device.
- Follow the on-screen instructions to continue.
- Restart ASUS laptop.
Restart the File Explorer
- Right click on the Start button in the lower left corner.
- Select Task Manager.
- You can also press Ctrl + Shift + Esc to open Task Manager.
- Shift to the Details tab at the top.
- Look for the exe in the list and select it.
- Click on the End task button at the bottom right.
- Restart the ASUS laptop.
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Turn Off Fast Startup
- Press Windows + R to open Run.
- Type cpl into the textbox and click OK.
- Click Choose what the power button does in the left pane.
- Click Change settings that are currently unavailable in the System Settings window.
- Uncheck Turn on fast startup (Recommended) and click Save changes.
- Restart your ASUS.
Perform a System Restore
If all the above methods failed, you still have one trump card – restoring your system to a previous point when the problem didn’t show up. You should turn to the System Restore feature. However, this is only effective if you have enabled system restore in advance and there’s at least one restore point available for you to choose from.
As for how to open and enable system restore, how to create a system restore point, and how to restore Windows 10 from an earlier restore point, this page tells all:
System Restore in Windows 10 is a useful function to help revert the computer's state to a previous point.
The ASUS laptop black screen is one of the most common problems that bother users; it can be an occasional or a recurring problem. On this page, the main causes of the ASUS black screen have been displayed and some effective ways to settle down this issue are introduced. If you also face the same problem, this page can be very helpful.