Fix 0x00000078 “PHASE0_EXCEPTION” Error – 5 Methods Here

What Is 0x00000078?

The 0x00000078 error just happens with a Blue Screen issue with a STOP error message called PHASE0_EXCEPTION. So, why does that happen?

There are many possible reasons that can trigger the 0x00000078 BSOD error. For example,

• Limited free space in the hard disk of your computer.
• An incompatible version of BIOS.
• Missing or damaged Windows registry.
• Software conflicts.
• Virus or malware infiltration.
• Incompatible device drivers.

Besides, since the 0x00000078 error makes a system crash and your data in it may never come back. We highly recommend you back up your important data in advance or prepare a system backup to an external hard drive.

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Then, you can follow the next part to do the troubleshooting.

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How to Fix 0x00000078?

Before you do the following methods, you can try to restart the system first and the BSOD may disappear so that you can continue the troubleshooting; if you are stuck in the blue screen, you can enter Safe Mode and then do the following.

Fix 1: Update Outdated Drivers

To resolve the incompatibility issue, you can choose to update outdated drivers. Here is the way.

Step 1: Go to Start > Settings > Update & Security > Windows Update.

Step 2: Click the View optional updates link from the right panel and check the boxes next to available driver updates.

Step 3: Choose Download and install.

When you finish the work, you can restart the system to check if the error 0x00000078 happens again.

Fix 2: Use an SFC Scan

If your system files are corrupted or missing, the STOP 0x00000078 error can happen. To fix it, please do as follows.

Step 1: Input Command Prompt in Search and run it as an administrator.

Step 2: In the Command Prompt window, type in sfc /scannow and press Enter.

The process needs some time and when the verification finishes, you can restart the system to check if the error has been gone.

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Fix 3: Scan System for Viruses

In case the virus or malware infiltration cause some system file corruption or system malfunction, you can run a full scan for viruses and malware.

Step 1: Go to Start > Settings > Update & Security > Windows Security.

Step 2: Click Virus & threat protection from the right panel and then Scan options on the next pop-up page.

Step 3: Choose Full scan and then Scan now.

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Fix 4: Check for Software Conflicts

Some aggressive third-party software will make the system run abnormally. Check what software you have installed recently. In most cases, some third-party antiviruses will act violently to respond to virus or malware infiltration.

That will make some functions fail to work, making software conflicts. So, you can try to uninstall the latest software that you have installed to exclude the possible culprit.

Fix 5: Uninstall the Recent Windows Update

Apart from the software conflicts, Windows updates can also make some compatibility issues. So, you can try to uninstall the latest Windows update to fix error 0x00000078.

Step 1: Open Settings and go to Update & Security > Windows Update.

Step 2: Scroll down to choose View update history and then Uninstall updates.

Step 3: Locate and right-click on the update to choose Uninstall to finish the work in accordance with the on-screen instruction.

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Bottom Line:

After reading this article, you may have an overall picture of how to fix the 0x00000078 BSOD error – PHASE0_EXCEPTION. If you have any other questions, welcome to leave your messages.