We will show seven situations where we may encounter the error of 'location is not available' as well as their corresponding solutions. Check out this post to find out how to fix the location not available error. If your data is lost, you can try using MiniTool software to recover lost data easily and quickly.

Error - Location Is Not Available

Location is not available. Have you ever received this warning in Windows? A user from social.technet.microsoft.com writes:

I have a problem with disc access, the disc is not broken I can defrag and check with win7 via the security centre.
But when I try to read via "Computer" I get this error.
Location is not available
E:/is not accessible
Access is denied.

To be honest, I have also received the same error this month. If I Google "location is not available", I get about 1,650,000,000 results (0.50 seconds), as demonstrated below. This indicates that this error is a topic of concern to everyone.

google results

Now, in today's post, we are going to show you the details of the "location is no available" error and introduce the ways solve this error, which includes the use of a free file recovery software to recover your data.

7 Situations Where There Is the "Location Is Not Available" Error

In general, there are many various reasons including mistaken operation, computer virus invasion, and so on, that could result in the "location is not available" error.

Next, let’s discuss seven situations where we may encounter this error. Of course, not all situations are listed here, and this post will just introduce the most common situations.

Chapter 1: Location is not available – the volume does not contain a recognized file system


When attempting to access a drive (or external device, such as external hard drive, USB flash drive and SD card) in Windows, you may receive a warning: location is not available….

the volume does not contain a recognized file system. Please make sure that all required file system drivers are loaded and that the volume is not corrupted.

volume not contain  recognized file system


To fix this error without losing data, you should first figure out why this error happens.

As we know, the possible reason is RAW file system, and this file system is not recognized by Windows. So, users are not allowed to access to it. And, it typically occurs when the records determining the file system type or location on the disk are damaged or corrupted, usually the partition table or the boot sector.


Warning: To fix "the volume does not contain a recognized file system" error, the first thing you should do is to find a professional RAW data recovery program to get files back. Otherwise, the data could be lost forever. And, many users reported that MiniTool Power Data Recovery is a good choice for lost data recovery.

Here, after recovering lost data, you can try formatting, repairing partition table, or other solutions to fix this error.

Watch the following video know how to successfully fix the "location is not available" error.

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Chapter 2: Location is not available – the parameter is incorrect


Hello,I am getting a "drive no accessible, the parameter is incorrect" error on a USB 3.0 + USB 2.0 external Seagate 2TB drive. It was working 20 minutes ago.Tom’s hardware

the parameter is incorrect


  1. Unplug removable drive directly
  2. USB port problem
  3. Bad sectors on the hard drive
  4. File system goes wrong
  5. ...


Here are few methods that you may follow to fix this issue.

Method 1. Formatting the inaccessible hard drive

You can try formatting your disk to fix "the parameter is incorrect" error. Steps are shown below: Step 1: Right-click My Computer, and then choose Manage > Disk Management.

Formatting the inaccessible hard drive

Step 2: Right-click the target drive and select "Format". Click "OK" on the pop-up message box.

Note: After formatting, you may open the drive, but files in this drive are deleted.

Click here to get another useful solution to format drive.

Method 2. Run "chkdsk /f /r"

If "the parameter is incorrect" error is caused by bad sectors, lost clusters, cross-linked files, file system errors and directory errors, please consider the following steps:

Step 1: Open Start and type cmd, and next select Run as administrator.

Step 2: Type command line chkdsk X: /f /r (X is the drive letter of the inaccessible partition), and then press Enter. (Here we take drive F for example, as shown below.)


Note: In some cases, the operation can't be completed under system, and you need to do this in safe mode or PE environment.


Although formatting disk or running the "chkdsk /f /r" command line can help to fix "the parameter is incorrect" error, the 2 methods will delete all original data on this drive. Therefore, before fixing "the location is not available" error, you had better transfer its data out.

MiniTool Power Data Recovery is a good solution for lost data recovery. Developed by MiniTool Solution Ltd., this professional file recovery software can help to effectively and quickly recover lost data from different data recovery situations without affecting the original data because it is a read-only tool.

Besides, this software supports various operating systems including Windows 7, Windows 8, and Windows 10. Now, you can download this software to try it out. If it can detect the files you want to recover, you can get a license key to activate it to recover the data.

Free Download

Now, let’s see how to recover word document, photos, videos and other data from drive whose location is not available by using the free power data recovery software.

Step 1. Launch MiniTool Power Data Recovery. Select the drive which prompts "location is not available" error, and click Scan.

scan drive

Step 2: Preview files, check needed files, click Save button and then choose a safe place to store them.

save files

Note: The MiniTool Power Data Recovery Free edition can only recover 1GB data. To break the limitation, please choose the personal edition. If you can't determine which license type is the best for you, you can read this post: Compare License Type or contact us via [email protected]

MiniTool Power Data Recovery can effectively retrieve data from inaccessible drive, and you can try it to transfer data out and then fix your drive error….Click to Tweet

Chapter 3: Location is not available – access is denied


When try to open a drive, you may get an error message saying "location is not available X:\ is not accessible - access is denied ". (X is the drive letter of the inaccessible hard drive.)

access is denied


Various reasons can cause this error, including mistaken operation, virus invasion….


Now, you can read this "How to Fix - Hard Drive Is Not Accessible. Access Is Denied" post to learn how to solve this error effectively. If you suddenly find a USB device is not recognized by Windows 7 or other OS, please try your best to make it appear so as to recover data.

Chapter 4: Location is not available – the file or directory is corrupted and unreadable


When using a USB drive under Windows operating system, you may encounter the error message "file or directory is corrupted and unreadable". As a result, you cannot access data stored on the USB hard drive partition.

file directory  corrupted and unreadable


As a matter of fact, if file, folder, MFT (Master File Table), FAT (File Allocation Table) or the USB drive gets damaged due to certain reasons, this error will appear.


To fix this error, you can turn to command line to check and repair file system error (please refer to the "chkdsk /f /r" command line in chapter 2), or you can format this corrupted drive for reuse.

How to Fix "The File or Directory is Corrupted and Unreadable" Error will show you more details about dealing with this error and minimize the loss.

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Chapter 5: Location is not available –desktop blank and apps deleted


A typical example from answers.microsoft.com is shown here:

After I log in this morning in my account, the computer act like it was for the first time started and after that I discover that all the apps and my desktop was deleted. When I try to pop up my desktop I got error: "C:\Windows\system32\config\systemprofile\Desktop refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location.answers.microsoft.com

Windows system32 config system profileis unavailable


This error usually occurs after a corrupt Windows update gets installed on your computer or when your system crashed abruptly.


Here are a few methods that you may follow to fix this issue.

Method 1: Reboot your PC, press F8 to get Advanced Boot Options, select Last Know Good Configuration and boot Windows normally.

Last Good Configuration

Method 2: Open Cmd, type and execute the following two commands in the command prompt to create a new user profile:

Create a New User Profile

net user /add usernamehere passwordhere

net localgroup administrators usernamehere /add

After that, copy your data from the corrupt/previous profile.

Note: 1)This method works for local accounts only.
2)If both of them cannot help you, see "Desktop blank and apps deleted" to find more useful solutions.

Chapter 6: Location is not available - CRC error


My laptop shows "Data error (cyclic redundancy check)" error while copying data from external HDD to my laptop, and it's my own experience.


This issue may be caused by various factors, including registry corruption, a cluttered hard disk, an unsuccessful program installation, misconfigured files, and more.


To successfully solve this problem, you can find answers from this post: How to Fix Data Error (Cyclic Redundancy Check)! Look Here!

Note: Experienced users like to recover data from drive with CRC error before they deal with this error, and most users like using MiniTool Power Data Recovery because of its excellent performance, and simple operation.

Video Tutorial

How do I solve the data error without losing the original data

Chapter 7: Location is not available - the specified network name is no longer available


Consider the following scenario:

You have a Windows 7 computer that supports the sleep and resume functionality. You access a mapped network drive from Explorer on this computer, then put the computer to sleep and wake the computer again after some time.

In this situation, you cannot access the mapped network drive for a short time, and you cannot save open Microsoft Office files (Word, Excel) within the first 30 seconds after you resume from hibernation. Additionally, you may receive error messages such as the following:

Location is not available.
Can't Access x:\
The specified network name is no longer available.
The local device name is already in use.
This connection has not been restored.


This issue occurs because the Server Message Block (SMB) session is deleted on the server-side.


See "'Location is not available' error when you access a mapped network drive after Windows standby or resume" to learn how to fix this error.

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Bottom Line

Now, 7 situations where we may encounter the “location is not available” error and corresponding solutions are listed here.

Like this post! Share it to help more users.

Should you have any question or suggestion about this "location is not available" error, please leave it in the below comment or directly send to [email protected].

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